Who we are
Africonnect Exchange CIC is a community interest company based in the United Kingdom.
Our website address is https://africonnectexchangecic.org.
We work to support inclusive economic opportunities through community-led initiatives, partnerships, and digital solutions.
HOW WE USE YOUR DATA
We use your data to:
Respond to enquiries
Improve our website and services
Send updates if you have opted in to receive them
Monitor website performance and usage
We do not sell or share your personal data for marketing purposes.
PERSONAL DATA WE COLLECT
We may collect and process the following types of personal data:
Contact forms
When you contact us through our website, we collect the information you provide, such as your name, email address, and message content.
This data is used solely to respond to your enquiry and is not shared for marketing purposes without your consent.
Newsletter sign ups
If you choose to subscribe to our newsletter, we collect your email address and any additional information you voluntarily provide.
This data is used only to send updates, news, and information related to Africonnect Exchange CIC.
You can unsubscribe at any time.
User accounts
If user accounts are enabled, we collect information required to create and manage your account, such as your name, email address, and login details.
This information is used to provide access to account features and services.
Online payments
If you make a payment or donation through our website, payment details are processed securely by third-party payment providers.
We do not store full payment card details on our servers.
Analytics
We use Google Analytics to understand how visitors use our website.
This helps us improve content and user experience.
Analytics data is anonymised where possible and does not identify you personally.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available on their website.
After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images or other media to this website, please avoid uploading files that contain embedded location data such as GPS information.
Visitors to the website may be able to download and extract such data from images on the site.
Cookies
We use cookies to support website functionality and analytics.
Cookies may be used for:
Website performance and security
Remembering preferences
Analytics and usage statistics
Embedded content and third-party services
You will be asked to consent to non-essential cookies when you visit our website.
You can change or withdraw your consent at any time through the cookie settings or your browser controls.
Embedded content from other websites
Articles on this site may include embedded content (for example videos, images, articles, or maps).
Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Who we share your data with
We do not sell or rent your personal data.
Your data may be shared with trusted service providers only where necessary, such as:
Website hosting providers
Email newsletter services
Analytics providers
Payment processors
All third parties are required to comply with UK GDPR and handle your data securely.
How long we retain your data
We retain personal data only for as long as necessary for the purposes for which it was collected.
Contact form data is retained for up to 12 months
Newsletter subscription data is retained until you unsubscribe
User account data is retained until the account is deleted
Payment records are retained as required by law
What rights you have over your data
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your personal data
Object to or restrict processing
Withdraw consent at any time
Request data portability where applicable
You may request deletion of your personal data or user account at any time by contacting us.
We will respond in accordance with data protection regulations.
Where your data is sent
Some data may be processed outside the UK by trusted third-party services.
Where this occurs, appropriate safeguards are in place to protect your data in line with UK GDPR requirements.
How we protect your data
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or website features.
The latest version will always be published on this page.
Contact information
If you have any concerns about your data or this Privacy Policy, please contact us at:
Email: info@africonnectexchangecic.org